* Shorter web-based gap training session available at an hourly rate of $150 per hour.
Who can't use a little help now and again? Let us assist you in getting the most from your software from day one. With years of experience customizing the software for our diverse customer base we can efficiently configure best practices or help you get to a 100% tailor-made solution. The following starter packs are discounted blocks of time that provide you with access to the IndySoft Service technicians for just about any purpose imaginable. Interested in optimizing your processes? Just lacking the time or technical knowledge for a more complex report? An Onboarding Starter Pack will help you with the initial system configuration to get your implementation to your desired state in the quickest time possible.
Unsure of what package will help you achieve your implementation goals? IndySoft will provide an Implementation Success Assessment to discuss your expectations and goals for the project. We will evaluate your current situation, your requirements and the deliverables needed for you to consider your implementation a success and will recommend the package that will get you there. If any time is remaining in your allocation, IndySoft simply holds the hours for any future needs. You can also refill your service hours at any time.
** Services and multiple-hour packages are based on our standard rate of $150 per hour. Service packs do not include migration, full product training, or on premise services.