IndySoft Commercial Lab Management

Transparent. Efficient. Effective.

IndySoft Commercial Lab Management (CLM) empowers labs to effectively and efficiently run all aspects of their operations. Built on the IndySoft Client, CLM manages your calibration processes while also taking into account customer-specific requirements and your business operations. A complete solution, CLM handles estimation to invoicing and everything in between while also giving you visibility into your operations so you can make smarter, strategic business decisions that will improve your productivity and save you money.

Asset Management

Get full visibility of your assets throughout their lifecycle with inventory, repair and maintenance tracking.
Streamline asset management with automatic asset numbering, data validation, historical event tracking, location awareness, customized scheduling, and more.

Real-Time Metrics

Real-time visiblity into your lab operation's KPIs allows you to make informed business decisions on a timely basis.
Extensive operational data collection helps you achieve your strategic business objectives and goals.

Client Communication

Brand your own user-friendly customer portal which allows access to certificates, reports, schedules, and real-time equipment statuses.
Sync data over the Cloud to customers with IndySoft Client.
Automate emails for due reports and status updates to ensure timely communication with your customers.

Integrated Invoicing

Manage your customers' profile, contact and billing information, create price lists, email digital estimates, convert quotes into invoices, track due and past due payments.
Tight integration with the work order system ensures transparency and allows coordination with both the financial and operational stakeholders within your organization.

Automated Tech Synch

Perform off-site field calibrations and seamlessly sync data between the lab and calibration technician while detached from the main database.
Sync is done without user interaction, so there is no additional technician training required and you are able to invoice the same day.

Paperless Documentation

Digital access to all of the documentation necessary for compliance.
Easy searches reveal user manuals, technical specifications, data sheets, due dates, reference standards, operation procedures, calibration certificates and more.

External Integrations

Optimize your planning with SAP/ERP system integration.
Save time and reduce errors from dual entry with financial/accounting software integration.
Utilize our custom scripting environment to create other integrations that will improve your operational efficiencies.

Global Scalability

Built to support organizations with multiple sites across multiple geographies operating in different languages and currencies.
Centralized or per-facility workflows - all from one database.
The software is available in English, French, German, Italian, Spanish and Portuguese.

Increase Productivity

Reduce technician administration time with easy-to-use equipment templates, navigation, reports and searching.
Improve efficiency and accuracy with automatic calculation of uncertainty, real-time pass/fail data point readings, and integrated barcoding to identify equipment and drive workflow.

Save Money

All-in-one solution includes calibration, tooling, maintenance, uncertainty, and trend analysis modules with every client license.

Security

IndySoft has achieved Service Organization Control (SOC) 2 Type II certification and U.S Department of Commerce EU-U.S. and Swiss-U.S. Privacy Shield certification.
IndySoft is the first and only company in the calibration management software space to achieve both of these external validations of our IT, security, and privacy practices.

Made in the USA

Rather than outsourcing our software development services overseas as many companies do, 100% of IndySoft software development happens in the United States.
All support is handled by our in-house teams either in the United States or the United Kingdom, we don't outsource with support either.

Calibration

With a comprehensive set of calibration-ready features, IndySoft is the best-in-class platform that will deliver efficiencies into your processes and keep you prepared for audits. Improve productivity with equipment templates; automatic calculation of uncertainty and pass/fail data point readings; automated emails, alarms & reports; barcode creation and label printing, automatic asset numbering, digital sign-offs and so much more. Our built-in tools help ensure compliance with all widely accepted standards.

Preventive Maintenance

The absolute end goal of the overall maintenance program is cost reduction. IndySoft's preventive maintenance module helps you reduce waste and get the absolute most out of every investment your company makes all while helping you to meet compliance and safety standards. Store asset data, automate work order and request processes, schedule preventive maintenance tasks, schedules and more. All maintenance activities can be monitored and analyzed through our robust reporting tools that empower you to make data-driven decisions.

IndySoft Commercial Labs can be deployed to suit your needs:

IndySoft Cloud

Focus on your core business and leave the IT services to us with IndySoft Cloud. With no on-premise hardware required, set-up and management is made simple, plus upgrades for the latest enhancements, features and security updates can quickly and easily be pushed to all users on the system. IndySoft Cloud provides global access anywhere you have an internet connection and has the flexibility to quickly and easily scale based on business needs.

On-Premises Licenses

Installed on your system, our on-premises licenses are available for an affordable monthly or annual subscription. Take full control of your deployment on your network or cloud on the database platform of your choice. Update and upgrade protection are included in the cost, so you will always have access to support and the lastest features and patches.

Ready to take the next step?

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