IndySoft COVID-19 Response
IndySoft is well prepared to maintain the high level of customer service our customers are accustomed to while keeping our employees and customers safe.
As our company responds to COVID-19, the health and safety of our employees, customers, their families, and community members remains our top priority. We are well prepared to manage this crisis while maintaining the high level of customer service our customers are accustomed to with our proven business continuity plans and protocols.
We are closely following the findings and guidance of the medical community. To start, we have quickly changed our way of working to help limit the spread of the coronavirus and protect the health of our communities. All IndySoft staff has been encouraged to work from home in the interest of social distancing and flattening the curve of the spread of COVID-19. This should have no impact on customer support as all team members are fully equiped with the necessary resources in their home offices.
Additionally, all business travel has been suspended indefinitely. We are working with individual customers that have been scheduled within the months of March and April to reschedule onsites or transition to web conference when feasible. We will continue to monitor recommendations and will only resume business travel when given the green light by the medical community.
We ask that our customers and employees continue to remain vigilant and informed. Pay attention to trusted health resources such as the World Health Organization, Centers for Disease Control, and your local health authorities.
Take care and be well.
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